Related Books
Language: en
Pages: 375
Pages: 375
Type: BOOK - Published: 2013-03-28 - Publisher: IT Governance Publishing
Gives ITIL Foundation candidates a comprehensive overview of the key elements, concepts and terminology used in the ITIL service lifecycle.
Language: en
Pages: 256
Pages: 256
Type: BOOK - Published: 2007-05-30 - Publisher: The Stationery Office
ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL an
Language: en
Pages: 483
Pages: 483
Type: BOOK - Published: 2011 - Publisher: Stationery Office/Tso
This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It
Language: en
Pages: 420
Pages: 420
Type: BOOK - Published: 2012-08-15 - Publisher: John Wiley & Sons
Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate c
Language: en
Pages: 211
Pages: 211
Type: BOOK - Published: 2020-04-28 - Publisher: IT Governance Ltd
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not add