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Type: BOOK - Published: 2006-08-11 - Publisher: Routledge
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Language: en
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Type: BOOK - Published: 2011-11-03 - Publisher: Springer Science & Business Media
Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on-
Language: en
Pages: 275
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Type: BOOK - Published: 2012 - Publisher: CABI
This book is divided into six parts, which are organized to guide the reader step by step from the macro level of the cruise industry to the micro level of oper
Language: en
Pages: 291
Pages: 291
Type: BOOK - Published: 2012 - Publisher: CABI
After decades of solid growth, the worldwide ocean cruise sector has become a noticeable economic factor and a significant employer. In the way it combines soci
Language: en
Pages: 380
Pages: 380
Type: BOOK - Published: 2018-09-25 - Publisher: Routledge
Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As we