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Language: en
Pages: 210
Pages: 210
Type: BOOK - Published: 2007-04-17 - Publisher: Bantam
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, o
Language: en
Pages: 242
Pages: 242
Type: BOOK - Published: 1991 - Publisher: Houghton Mifflin Harcourt
Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an ag
Language: en
Pages: 274
Pages: 274
Type: BOOK - Published: 2007-02-27 - Publisher: Bantam
“William Ury brings a marvelous blend of experience, insight, integrity and warmth to his work. In this wonderful book he teaches us how to say No—with grac
Language: en
Pages: 368
Pages: 368
Type: BOOK - Published: 2004-04-15 - Publisher: Harvard University Press
Conflict is inevitable, in both deals and disputes. Yet when clients call in the lawyers to haggle over who gets how much of the pie, traditional hard-bargainin
Language: en
Pages: 354
Pages: 354
Type: BOOK - Published: 2008-08-26 - Publisher: Bantam
From two leaders in executive education at Harvard Business School, here are the mental habits and proven strategies you need to achieve outstanding results in