IT Service Management
Download or Read eBook IT Service Management PDF written by Ernest Brewster and published by BCS, The Chartered Institute. This book was released on 2010-02-24 with total page 217 pages. Available in PDF, EPUB and Kindle.
Author | : Ernest Brewster |
Publisher | : BCS, The Chartered Institute |
Total Pages | : 217 |
Release | : 2010-02-24 |
ISBN-10 | : 9781906124434 |
ISBN-13 | : 1906124434 |
Rating | : 4/5 (34 Downloads) |
Book Synopsis IT Service Management by : Ernest Brewster
Book excerpt: ITIL(R) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Exam candidates and to people who require a practical understanding of IT sevice management. An ITIL(R) Licensed Product.