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Type: BOOK - Published: 2008-07-15 - Publisher: Van Haren
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Language: en
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Type: BOOK - Published: 2000 - Publisher: Sams Publishing
This text enables IT managers to create a detailed and practical SLM strategy and shows them how to implement it in their organizations.
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Pages: 382
Pages: 382
Type: BOOK - Published: 2007-09-09 - Publisher: Van Haren
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Language: en
Pages: 241
Pages: 241
Type: BOOK - Published: 2012-05-08 - Publisher: BCS, The Chartered Institute for IT
ITIL(R) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL to Foundation Exam candid
Language: en
Pages: 226
Pages: 226
Type: BOOK - Published: 2016-03-21 - Publisher: BCS, The Chartered Institute for IT
Whether you're preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular bo