Related Books
Language: en
Pages: 304
Pages: 304
Type: BOOK - Published: 2009-05-04 - Publisher: John Wiley & Sons
As competition for customers is constantly increasing, contemporary restaurants must distinguish themselves by offering consistent, high-quality service. Servic
Language: en
Pages: 290
Pages: 290
Type: BOOK - Published: 2014-01-31 - Publisher: Wiley Global Education
A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serv
Language: en
Pages: 304
Pages: 304
Type: BOOK - Published: 2014-02-10 - Publisher: John Wiley & Sons
Transforming service into extraordinary guest experiences—with repeat business the reward For the past decade, Remarkable Service has been the most comprehens
Language: en
Pages: 0
Pages: 0
Type: BOOK - Published: 2007-11-01 - Publisher: Adams Media
Amidst a wealth of products and services, customers are hearing one message more consistently than ever before: "Buy from us...or not...your business isn't that
Language: en
Pages: 262
Pages: 262
Type: BOOK - Published: 2012 - Publisher: Harvard Business Press
Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer managemen